Flood disaster, impacts and the tourism providers' responses

The Kota Tinggi experience

Research output: Contribution to journalArticle

6 Citations (Scopus)

Abstract

Flood, like any other natural disasters can cause extreme and diverse impacts on tourism industry. However, flood impacts on tourism in Malaysia are hardly discussed, leaving the lack of preparedness and adaptations from the tourism providers. This article aims to comprehend the impacts of December 2006 and January 2007 flood on tourism industry, especially on how the tourism providers of Kota Tinggi faced such disaster. This study utilized both secondary and primary data especially in-depth interviews conducted in September 2007. The findings showed that the catastrophic flood had affected the tourism industry, especially in terms of decline of tourists' influx, loss of hotel revenue and occupancy, drop in retails of city economy, and destroy the nature, cultural and heritage attractions. Hence, it is imperative to develop a tourism contingency plan that can ensure alternatives of adaptive measure are available during the post and recovery period of the flood event.

Original languageEnglish
Pages (from-to)26-32
Number of pages7
JournalAdvances in Natural and Applied Sciences
Volume6
Issue number1
Publication statusPublished - Jan 2012

Fingerprint

disasters
Disasters
tourism
Industry
Hotels
Malaysia
tourists
Interviews
Recovery
interviews
income

Keywords

  • Climate change
  • Contingency plan
  • Crisis management
  • Flood
  • Tourism impact
  • Touristic assets

ASJC Scopus subject areas

  • Agricultural and Biological Sciences(all)
  • Biochemistry, Genetics and Molecular Biology(all)
  • Chemical Engineering(all)
  • Engineering(all)

Cite this

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abstract = "Flood, like any other natural disasters can cause extreme and diverse impacts on tourism industry. However, flood impacts on tourism in Malaysia are hardly discussed, leaving the lack of preparedness and adaptations from the tourism providers. This article aims to comprehend the impacts of December 2006 and January 2007 flood on tourism industry, especially on how the tourism providers of Kota Tinggi faced such disaster. This study utilized both secondary and primary data especially in-depth interviews conducted in September 2007. The findings showed that the catastrophic flood had affected the tourism industry, especially in terms of decline of tourists' influx, loss of hotel revenue and occupancy, drop in retails of city economy, and destroy the nature, cultural and heritage attractions. Hence, it is imperative to develop a tourism contingency plan that can ensure alternatives of adaptive measure are available during the post and recovery period of the flood event.",
keywords = "Climate change, Contingency plan, Crisis management, Flood, Tourism impact, Touristic assets",
author = "Hamzah Jusoh and Habibah Ahmad and Buang, {Amiah @ Amriah} and K. Jusoff and Toriman, {Mohd. Ekhwan} and {Mat Jali}, {Mohd. Fuad} and Er, {Ah Choy} and {Abdul Manaf}, Azima",
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AU - Jusoh, Hamzah

AU - Ahmad, Habibah

AU - Buang, Amiah @ Amriah

AU - Jusoff, K.

AU - Toriman, Mohd. Ekhwan

AU - Mat Jali, Mohd. Fuad

AU - Er, Ah Choy

AU - Abdul Manaf, Azima

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AB - Flood, like any other natural disasters can cause extreme and diverse impacts on tourism industry. However, flood impacts on tourism in Malaysia are hardly discussed, leaving the lack of preparedness and adaptations from the tourism providers. This article aims to comprehend the impacts of December 2006 and January 2007 flood on tourism industry, especially on how the tourism providers of Kota Tinggi faced such disaster. This study utilized both secondary and primary data especially in-depth interviews conducted in September 2007. The findings showed that the catastrophic flood had affected the tourism industry, especially in terms of decline of tourists' influx, loss of hotel revenue and occupancy, drop in retails of city economy, and destroy the nature, cultural and heritage attractions. Hence, it is imperative to develop a tourism contingency plan that can ensure alternatives of adaptive measure are available during the post and recovery period of the flood event.

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KW - Contingency plan

KW - Crisis management

KW - Flood

KW - Tourism impact

KW - Touristic assets

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