Faktor penentu kelakuan pusingganti pekerja dalam firma IT berstatus MSC Malaysia

Translated title of the contribution: Factors that influence the turnover behaviour among employees in Malaysian's MSC - Status IT Firms

Janette Marcial @ Nur Atiqah Abdullah, Mohd Fuaad Said, Khairul Akmaliah Adham

Research output: Contribution to journalArticle

1 Citation (Scopus)

Abstract

The resource-based perspective of entrepreneurship emphasises that highly-skilled employees are important resources in developing new products and in supporting high growth of technology-based firms. Therefore, human resources management issues, including reducing turnover and retaining employees are critical issues. The purpose of this study is to identify factors that influence the turnover behaviour among employees in Malaysian's MSC-status IT firms. Its data-gathering method was survey with the firms'human resource and top managers selected as respondents. A total of 500 questionnaires were mailed to IT firms with MSC-status. Out of this figure, 106 questionnaires were completed and returned, generating a response rate of 21%. The results indicate that five factors influence the employees' turnover behavior, which are organisational, work-related, individual, employees-involvement and external factors. This study indicates that internal factors are the main effect in retaining employees in organizations, while to counter the influence of external factors on employees 'turnover, an organization could raise their salary, offer more attractive work-incentives, and provide more flexible working hours.

Original languageUndefined/Unknown
Pages (from-to)63-73
Number of pages11
JournalJurnal Pengurusan
Volume30
Publication statusPublished - Jul 2010

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Influence factors
Turnover
Employees
Employee behaviour
Questionnaire
Employee turnover
External factors
Internal factors
Entrepreneurship
Employee involvement
Salary
New products
Managers
Human resource management
Technology-based firms
Work incentives
Resources
Human resources
Resource-based perspective
Response rate

ASJC Scopus subject areas

  • Business, Management and Accounting (miscellaneous)
  • Accounting
  • Business and International Management

Cite this

Faktor penentu kelakuan pusingganti pekerja dalam firma IT berstatus MSC Malaysia. / Marcial @ Nur Atiqah Abdullah, Janette; Said, Mohd Fuaad; Adham, Khairul Akmaliah.

In: Jurnal Pengurusan, Vol. 30, 07.2010, p. 63-73.

Research output: Contribution to journalArticle

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