Exploring conflict management using qualitative approach

Research output: Contribution to journalArticle

1 Citation (Scopus)

Abstract

This paper focuses on qualitative methods in researching the area of conflict management, specifically in Self-Managed Project Team (SMPT). The research aims to explore the evolvement of conflict management strategies in SMPT as this type of team is given the responsibility to solve problems and make decision by themselves. The inductive approach will overcome the limitation of quantitative method in management research as one of its objectives is to explain the different elements of the explored social system and their interconnection. Hence, it aims at the contextual understanding of social behavior rather than extensive measurement. This paper also includes the research activities in details such as the data collection methods which involved semi-structured interviews and weekly telephone interviews. The findings of the research proposed that conflict management strategies in SMPT changes over time from confrontation and cooperative style towards avoidance due to the issues of reputation and the deadline.

Original languageEnglish
Pages (from-to)65-82
Number of pages18
JournalGadjah Mada International Journal of Business
Volume17
Issue number1
Publication statusPublished - 2015

Fingerprint

Project teams
Qualitative approaches
Conflict management
Management strategy
Research activities
Avoidance
Interconnection
Deadline
Responsibility
Social systems
Quantitative methods
Management research
Structured interview
Qualitative methods
Telephone
Data collection

Keywords

  • Conflict management
  • Inductive approach
  • Qualitative methods
  • Self-managed project team (SMPT)

ASJC Scopus subject areas

  • Economics and Econometrics
  • Business and International Management

Cite this

Exploring conflict management using qualitative approach. / Yazid, Zaleha.

In: Gadjah Mada International Journal of Business, Vol. 17, No. 1, 2015, p. 65-82.

Research output: Contribution to journalArticle

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