Evaluation of error management in health information systems: A review

Mohamad Norzamani Sahroni, Maryati Mohd. Yusof

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

In a complex environment such as health care, the occurrence of error is inevitable but it is preventable with early pre-emptive action. This paper discusses the evaluation of errors related to pre and post Health Information Systems (HIS) adoption in health care. Various studies in medical informatics show concern on errors in health care delivery and advocate the use of HIS as a means to reduce the error. In general, the evaluation of medical error in health care can be viewed from two states of circumstances. The first state is related to error that occurs prior to HIS adoption and the second state corresponds to error identified after HIS implementation. However, the extent of error reduction that can be associated to HIS implementation is subtle. Instead, the use of HIS has unintended consequences that fosters new error. Thus, it is important to evaluate how HIS outcome reduced existing error or nurtures new one in clinical process. With regards to the outcome, this research also to seek identify factor that contributes to medical error. Overall, literature in medical error highlight human as the major contributing factor to error, apart from technological and organizational factors. However, individual is just a part of a multifaceted health care environment; therefore, it is relevant to investigate other factors that relate or cause the human error, such as the complexity of organizational process. We also aim to identify potential intervention that can prevent error from re-occurring. Currently, there are a number of guidelines and frameworks that focus on medical error. Each of these frameworks has its own strength and limitation according to its context towards patient safety. Therefore, our research aims to propose a comprehensive framework on error management in HIS that could inform decision making to assess and mitigate errors prior and subsequent to HIS implementation.

Original languageEnglish
Title of host publication4th International Conference on Information Warfare and Security, ICIW 2009
PublisherCurran Associates Inc.
Pages570-576
Number of pages7
ISBN (Print)9781622766734
Publication statusPublished - 2009
Event4th International Conference on Information Warfare and Security, ICIW 2009 - Cape Town
Duration: 26 Mar 200927 Mar 2009

Other

Other4th International Conference on Information Warfare and Security, ICIW 2009
CityCape Town
Period26/3/0927/3/09

Fingerprint

Information systems
Health
Health care
Decision making

Keywords

  • Error
  • Evaluation
  • Health information systems
  • Review

ASJC Scopus subject areas

  • Information Systems
  • Safety, Risk, Reliability and Quality

Cite this

Sahroni, M. N., & Mohd. Yusof, M. (2009). Evaluation of error management in health information systems: A review. In 4th International Conference on Information Warfare and Security, ICIW 2009 (pp. 570-576). Curran Associates Inc..

Evaluation of error management in health information systems : A review. / Sahroni, Mohamad Norzamani; Mohd. Yusof, Maryati.

4th International Conference on Information Warfare and Security, ICIW 2009. Curran Associates Inc., 2009. p. 570-576.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Sahroni, MN & Mohd. Yusof, M 2009, Evaluation of error management in health information systems: A review. in 4th International Conference on Information Warfare and Security, ICIW 2009. Curran Associates Inc., pp. 570-576, 4th International Conference on Information Warfare and Security, ICIW 2009, Cape Town, 26/3/09.
Sahroni MN, Mohd. Yusof M. Evaluation of error management in health information systems: A review. In 4th International Conference on Information Warfare and Security, ICIW 2009. Curran Associates Inc. 2009. p. 570-576
Sahroni, Mohamad Norzamani ; Mohd. Yusof, Maryati. / Evaluation of error management in health information systems : A review. 4th International Conference on Information Warfare and Security, ICIW 2009. Curran Associates Inc., 2009. pp. 570-576
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