Estimating optimal resource capacities in emergency department

Ireen Munira Ibrahim, Choong Yeun Liong, Sakhinah Abu Bakar, Norazura Ahmad, Ahmad Farid Najmuddin

Research output: Contribution to journalArticle

1 Citation (Scopus)

Abstract

This study discussed the computer simulation model development for Green Zone (GZ) of an Emergency Department (ED) using discrete event simulation approach. Due to the delay in getting treatment that contributed to patients overcrowds issue and long waiting time, the ED management needs a tool that can be used to analyze the current operation and understand their resource capacities to improve the services’ quality. Any imprecise decision made to overcome this problem may lead to a more serious problem towards the future. The developed simulation model was used to test an increase in level of demands and how it will affect the performance of GZ. The computer simulation model development is based on 24 hours collected data for a month period. The results from the simulation runs are evaluated and discussed with the ED management for possible areas of improvements. The OptQuest functionality in Arena software was used to find the optimal number of resources required based on demands. The improvement model is developed based on the results of the optimization process and its conclusive findings show the enhanced model significantly improves ED’s performance in term of the total average patients’ waiting time and the utilization rate of staffs.

Original languageEnglish
Pages (from-to)1558-1565
Number of pages8
JournalIndian Journal of Public Health Research and Development
Volume9
Issue number11
DOIs
Publication statusPublished - 1 Nov 2018

Fingerprint

Computer Simulation
Hospital Emergency Service
Software
Therapeutics

Keywords

  • Emergency department
  • Optimal resource
  • Simulation-optimization model

ASJC Scopus subject areas

  • Public Health, Environmental and Occupational Health

Cite this

Estimating optimal resource capacities in emergency department. / Ibrahim, Ireen Munira; Liong, Choong Yeun; Abu Bakar, Sakhinah; Ahmad, Norazura; Najmuddin, Ahmad Farid.

In: Indian Journal of Public Health Research and Development, Vol. 9, No. 11, 01.11.2018, p. 1558-1565.

Research output: Contribution to journalArticle

Ibrahim, Ireen Munira ; Liong, Choong Yeun ; Abu Bakar, Sakhinah ; Ahmad, Norazura ; Najmuddin, Ahmad Farid. / Estimating optimal resource capacities in emergency department. In: Indian Journal of Public Health Research and Development. 2018 ; Vol. 9, No. 11. pp. 1558-1565.
@article{13919d4bbfe04906a22258ba8134ec0f,
title = "Estimating optimal resource capacities in emergency department",
abstract = "This study discussed the computer simulation model development for Green Zone (GZ) of an Emergency Department (ED) using discrete event simulation approach. Due to the delay in getting treatment that contributed to patients overcrowds issue and long waiting time, the ED management needs a tool that can be used to analyze the current operation and understand their resource capacities to improve the services’ quality. Any imprecise decision made to overcome this problem may lead to a more serious problem towards the future. The developed simulation model was used to test an increase in level of demands and how it will affect the performance of GZ. The computer simulation model development is based on 24 hours collected data for a month period. The results from the simulation runs are evaluated and discussed with the ED management for possible areas of improvements. The OptQuest functionality in Arena software was used to find the optimal number of resources required based on demands. The improvement model is developed based on the results of the optimization process and its conclusive findings show the enhanced model significantly improves ED’s performance in term of the total average patients’ waiting time and the utilization rate of staffs.",
keywords = "Emergency department, Optimal resource, Simulation-optimization model",
author = "Ibrahim, {Ireen Munira} and Liong, {Choong Yeun} and {Abu Bakar}, Sakhinah and Norazura Ahmad and Najmuddin, {Ahmad Farid}",
year = "2018",
month = "11",
day = "1",
doi = "10.5958/0976-5506.2018.01670.4",
language = "English",
volume = "9",
pages = "1558--1565",
journal = "Indian Journal of Public Health Research and Development",
issn = "0976-0245",
publisher = "R.K. Sharma, Institute of Medico-Legal Publications",
number = "11",

}

TY - JOUR

T1 - Estimating optimal resource capacities in emergency department

AU - Ibrahim, Ireen Munira

AU - Liong, Choong Yeun

AU - Abu Bakar, Sakhinah

AU - Ahmad, Norazura

AU - Najmuddin, Ahmad Farid

PY - 2018/11/1

Y1 - 2018/11/1

N2 - This study discussed the computer simulation model development for Green Zone (GZ) of an Emergency Department (ED) using discrete event simulation approach. Due to the delay in getting treatment that contributed to patients overcrowds issue and long waiting time, the ED management needs a tool that can be used to analyze the current operation and understand their resource capacities to improve the services’ quality. Any imprecise decision made to overcome this problem may lead to a more serious problem towards the future. The developed simulation model was used to test an increase in level of demands and how it will affect the performance of GZ. The computer simulation model development is based on 24 hours collected data for a month period. The results from the simulation runs are evaluated and discussed with the ED management for possible areas of improvements. The OptQuest functionality in Arena software was used to find the optimal number of resources required based on demands. The improvement model is developed based on the results of the optimization process and its conclusive findings show the enhanced model significantly improves ED’s performance in term of the total average patients’ waiting time and the utilization rate of staffs.

AB - This study discussed the computer simulation model development for Green Zone (GZ) of an Emergency Department (ED) using discrete event simulation approach. Due to the delay in getting treatment that contributed to patients overcrowds issue and long waiting time, the ED management needs a tool that can be used to analyze the current operation and understand their resource capacities to improve the services’ quality. Any imprecise decision made to overcome this problem may lead to a more serious problem towards the future. The developed simulation model was used to test an increase in level of demands and how it will affect the performance of GZ. The computer simulation model development is based on 24 hours collected data for a month period. The results from the simulation runs are evaluated and discussed with the ED management for possible areas of improvements. The OptQuest functionality in Arena software was used to find the optimal number of resources required based on demands. The improvement model is developed based on the results of the optimization process and its conclusive findings show the enhanced model significantly improves ED’s performance in term of the total average patients’ waiting time and the utilization rate of staffs.

KW - Emergency department

KW - Optimal resource

KW - Simulation-optimization model

UR - http://www.scopus.com/inward/record.url?scp=85058151408&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85058151408&partnerID=8YFLogxK

U2 - 10.5958/0976-5506.2018.01670.4

DO - 10.5958/0976-5506.2018.01670.4

M3 - Article

VL - 9

SP - 1558

EP - 1565

JO - Indian Journal of Public Health Research and Development

JF - Indian Journal of Public Health Research and Development

SN - 0976-0245

IS - 11

ER -