Engaging the SSME challenge: An agenda for research at the faculty of information science and technology

Yazrina Yahya, Salha Abdullah, Muriati Mukhtar, Hasannudin Saidin, Abdul Razak Hamdan, Norleyza Jailani, Zuraidah Abdullah

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Services Science Management and Engineering (SSME) is a new field that recognizes the importance of the services sector. It has created a worldwide movement in terms of curriculum development both at the undergraduate and postgraduate levels. In Malaysia several universities have offered masters programmes in SSME. In UKM itself efforts are still under way to develop a Masters programme in SSME. Realizing the fact that research and teaching are two sides of the same coin, a research initiative in the area of SSME has been undertaken by the formation of a service science group currently hosted by members of the Faculty of Information Science and Technology. This paper reports the research agenda formulated by the group and the challenges faced in realizing the agenda.

Original languageEnglish
Title of host publicationProceedings of the 2009 International Conference on Electrical Engineering and Informatics, ICEEI 2009
Pages362-366
Number of pages5
Volume2
DOIs
Publication statusPublished - 2009
Event2009 International Conference on Electrical Engineering and Informatics, ICEEI 2009 - Selangor
Duration: 5 Aug 20097 Aug 2009

Other

Other2009 International Conference on Electrical Engineering and Informatics, ICEEI 2009
CitySelangor
Period5/8/097/8/09

Fingerprint

Management science
Information science
Information technology
Curricula
Teaching

Keywords

  • Research
  • SSME
  • UKM

ASJC Scopus subject areas

  • Information Systems
  • Software
  • Energy Engineering and Power Technology
  • Electrical and Electronic Engineering

Cite this

Yahya, Y., Abdullah, S., Mukhtar, M., Saidin, H., Hamdan, A. R., Jailani, N., & Abdullah, Z. (2009). Engaging the SSME challenge: An agenda for research at the faculty of information science and technology. In Proceedings of the 2009 International Conference on Electrical Engineering and Informatics, ICEEI 2009 (Vol. 2, pp. 362-366). [5254713] https://doi.org/10.1109/ICEEI.2009.5254713

Engaging the SSME challenge : An agenda for research at the faculty of information science and technology. / Yahya, Yazrina; Abdullah, Salha; Mukhtar, Muriati; Saidin, Hasannudin; Hamdan, Abdul Razak; Jailani, Norleyza; Abdullah, Zuraidah.

Proceedings of the 2009 International Conference on Electrical Engineering and Informatics, ICEEI 2009. Vol. 2 2009. p. 362-366 5254713.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Yahya, Y, Abdullah, S, Mukhtar, M, Saidin, H, Hamdan, AR, Jailani, N & Abdullah, Z 2009, Engaging the SSME challenge: An agenda for research at the faculty of information science and technology. in Proceedings of the 2009 International Conference on Electrical Engineering and Informatics, ICEEI 2009. vol. 2, 5254713, pp. 362-366, 2009 International Conference on Electrical Engineering and Informatics, ICEEI 2009, Selangor, 5/8/09. https://doi.org/10.1109/ICEEI.2009.5254713
Yahya Y, Abdullah S, Mukhtar M, Saidin H, Hamdan AR, Jailani N et al. Engaging the SSME challenge: An agenda for research at the faculty of information science and technology. In Proceedings of the 2009 International Conference on Electrical Engineering and Informatics, ICEEI 2009. Vol. 2. 2009. p. 362-366. 5254713 https://doi.org/10.1109/ICEEI.2009.5254713
Yahya, Yazrina ; Abdullah, Salha ; Mukhtar, Muriati ; Saidin, Hasannudin ; Hamdan, Abdul Razak ; Jailani, Norleyza ; Abdullah, Zuraidah. / Engaging the SSME challenge : An agenda for research at the faculty of information science and technology. Proceedings of the 2009 International Conference on Electrical Engineering and Informatics, ICEEI 2009. Vol. 2 2009. pp. 362-366
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