Electronic document and records management system implementation in Malaysia

A preliminary study of issues embracing the initiative

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

The Electronic Document and Records Management System (EDRMS) is a software application that manages digital information, merging both document management and records management functionality which will increase the business efficacy and deliver better accountability. Literature in the area has identified that there are issues hindering organisation from implementing EDRMS. These are not ready to change, do not possess the required knowledge and skills, lack of policy and procedure in place, not receiving support from the top management and not competent over the security and privacy matter. Malaysia which is striving into a fully developed nation by the year 2020, also embarking on EDRMS to enhance its quality of service delivery. However, not all organisations particularly in the public sector succeeded in implementing EDRMS endeavour partly due to the above mentioned problems. This study seeks to identify and validate the issues which impede the materialisation of EDRMS in Malaysia public sector. Data was collected qualitatively through literature review and interview where the latter technique involved the EDRMS experts. This study could help the Malaysia public sector to discover the issues in implementing EDRMS and to develop policies, procedures, or take appropriate actions for the smooth running of EDRMS.

Original languageEnglish
Title of host publicationTransforming Digital Worlds - 13th International Conference, iConference 2018, Proceedings
PublisherSpringer Verlag
Pages585-591
Number of pages7
ISBN (Print)9783319781044
DOIs
Publication statusPublished - 1 Jan 2018
Event13th International Conference on Transforming Digital Worlds, iConference 2018 - Sheffield, United Kingdom
Duration: 25 Mar 201828 Mar 2018

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume10766 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Other

Other13th International Conference on Transforming Digital Worlds, iConference 2018
CountryUnited Kingdom
CitySheffield
Period25/3/1828/3/18

Fingerprint

Records management
Malaysia
Electronics
Public Sector
Accountability
Merging
Application programs
Literature Review
Expert systems
Quality of service
Expert System
Quality of Service
Privacy
Efficacy

Keywords

  • EDRMS implementation challenges
  • Electronic document and records management system (EDRMS)
  • Public sector

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

Cite this

Ab Aziz, A., Mohammad Yusof, Z., Mokhtar, U. A., & Ambari, D. I. (2018). Electronic document and records management system implementation in Malaysia: A preliminary study of issues embracing the initiative. In Transforming Digital Worlds - 13th International Conference, iConference 2018, Proceedings (pp. 585-591). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10766 LNCS). Springer Verlag. https://doi.org/10.1007/978-3-319-78105-1_65

Electronic document and records management system implementation in Malaysia : A preliminary study of issues embracing the initiative. / Ab Aziz, Azlina; Mohammad Yusof, Zawiyah; Mokhtar, Umi Asma`; Ambari, Dian Indrayani.

Transforming Digital Worlds - 13th International Conference, iConference 2018, Proceedings. Springer Verlag, 2018. p. 585-591 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10766 LNCS).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Ab Aziz, A, Mohammad Yusof, Z, Mokhtar, UA & Ambari, DI 2018, Electronic document and records management system implementation in Malaysia: A preliminary study of issues embracing the initiative. in Transforming Digital Worlds - 13th International Conference, iConference 2018, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 10766 LNCS, Springer Verlag, pp. 585-591, 13th International Conference on Transforming Digital Worlds, iConference 2018, Sheffield, United Kingdom, 25/3/18. https://doi.org/10.1007/978-3-319-78105-1_65
Ab Aziz A, Mohammad Yusof Z, Mokhtar UA, Ambari DI. Electronic document and records management system implementation in Malaysia: A preliminary study of issues embracing the initiative. In Transforming Digital Worlds - 13th International Conference, iConference 2018, Proceedings. Springer Verlag. 2018. p. 585-591. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). https://doi.org/10.1007/978-3-319-78105-1_65
Ab Aziz, Azlina ; Mohammad Yusof, Zawiyah ; Mokhtar, Umi Asma` ; Ambari, Dian Indrayani. / Electronic document and records management system implementation in Malaysia : A preliminary study of issues embracing the initiative. Transforming Digital Worlds - 13th International Conference, iConference 2018, Proceedings. Springer Verlag, 2018. pp. 585-591 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).
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