E-commerce and SMEs-the need for caution

Research output: Contribution to journalArticle

8 Citations (Scopus)

Abstract

Much has been written about e-commerce. Many authors seem certain that e-commerce conveys undisputed benefits. Yet, e-commerce is not being adopted readily by SMEs. The disinclination of SMEs to adopt and use e-commerce deserves serious attention, given the role that SMEs play in all economies. This paper looks critically at the issue. It highlights findings from a large-scale survey of SMEs and interviews with SME managers across Malaysia. Results show online payment and online buying are not common. Websites are used for little more than providing contact details of the company and information about the company's goods and services. While there may be good, logical reasons for SME managers having websites, many are clearly just boys with toys.

Original languageEnglish
Pages (from-to)125-140
Number of pages16
JournalPrometheus
Volume27
Issue number2
DOIs
Publication statusPublished - Jun 2009
Externally publishedYes

Fingerprint

electronic commerce
electronic business
commerce
website
manager
toy
Malaysia
contact
economy
need
interview

Keywords

  • E-commerce
  • ICTs
  • Internet
  • Malaysia
  • SMEs

ASJC Scopus subject areas

  • Geography, Planning and Development
  • Earth-Surface Processes

Cite this

E-commerce and SMEs-the need for caution. / Hashim, Noor Azuan.

In: Prometheus, Vol. 27, No. 2, 06.2009, p. 125-140.

Research output: Contribution to journalArticle

Hashim, Noor Azuan. / E-commerce and SMEs-the need for caution. In: Prometheus. 2009 ; Vol. 27, No. 2. pp. 125-140.
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