E-commerce and government policy initiatives for Malaysian SMEs

The need for assessment

Research output: Contribution to journalArticle

4 Citations (Scopus)

Abstract

Governments often seem to believe that information communication technologies, particularly ecommerce, are the key to the salvation of many small and medium-sized enterprises (SMEs). Hence, they design e-commerce initiatives to assist SMEs. It is uncertain how relevant these initiatives are to the adoption of e-commerce by SMEs. This paper looks critically at this issue, looking closely at a group of SMEs that has received e-commerce grants from government. Data for this study were collected through a large survey of SMEs in Malaysia, supplemented by interviews with SME managers and government policymakers. Results show that SMEs with government grants to adopt ecommerce are no more likely to adopt than other SMEs. Most SMEs with e-commerce grants claim that the grant was insufficient and inflexible. Government, on the other hand, thinks the e-commerce grants generous and that the SMEs are at fault for not making good use of what they have been given.

Original languageEnglish
Pages (from-to)807-816
Number of pages10
JournalScience and Public Policy
Volume38
Issue number10
DOIs
Publication statusPublished - Dec 2011

Fingerprint

small and medium-sized enterprise
commerce
government policy
electronic commerce
electronic business
grant
need
Malaysia
communication technology
information technology
communication
manager

ASJC Scopus subject areas

  • Geography, Planning and Development
  • Public Administration
  • Management, Monitoring, Policy and Law

Cite this

E-commerce and government policy initiatives for Malaysian SMEs : The need for assessment. / Hashim, Noor Azuan.

In: Science and Public Policy, Vol. 38, No. 10, 12.2011, p. 807-816.

Research output: Contribution to journalArticle

@article{6c0dc4a7310b4899b384f565521a4ed0,
title = "E-commerce and government policy initiatives for Malaysian SMEs: The need for assessment",
abstract = "Governments often seem to believe that information communication technologies, particularly ecommerce, are the key to the salvation of many small and medium-sized enterprises (SMEs). Hence, they design e-commerce initiatives to assist SMEs. It is uncertain how relevant these initiatives are to the adoption of e-commerce by SMEs. This paper looks critically at this issue, looking closely at a group of SMEs that has received e-commerce grants from government. Data for this study were collected through a large survey of SMEs in Malaysia, supplemented by interviews with SME managers and government policymakers. Results show that SMEs with government grants to adopt ecommerce are no more likely to adopt than other SMEs. Most SMEs with e-commerce grants claim that the grant was insufficient and inflexible. Government, on the other hand, thinks the e-commerce grants generous and that the SMEs are at fault for not making good use of what they have been given.",
author = "Hashim, {Noor Azuan}",
year = "2011",
month = "12",
doi = "10.3152/030234211X13122939587752",
language = "English",
volume = "38",
pages = "807--816",
journal = "Science and Public Policy",
issn = "0302-3427",
publisher = "Beech Tree Publishing",
number = "10",

}

TY - JOUR

T1 - E-commerce and government policy initiatives for Malaysian SMEs

T2 - The need for assessment

AU - Hashim, Noor Azuan

PY - 2011/12

Y1 - 2011/12

N2 - Governments often seem to believe that information communication technologies, particularly ecommerce, are the key to the salvation of many small and medium-sized enterprises (SMEs). Hence, they design e-commerce initiatives to assist SMEs. It is uncertain how relevant these initiatives are to the adoption of e-commerce by SMEs. This paper looks critically at this issue, looking closely at a group of SMEs that has received e-commerce grants from government. Data for this study were collected through a large survey of SMEs in Malaysia, supplemented by interviews with SME managers and government policymakers. Results show that SMEs with government grants to adopt ecommerce are no more likely to adopt than other SMEs. Most SMEs with e-commerce grants claim that the grant was insufficient and inflexible. Government, on the other hand, thinks the e-commerce grants generous and that the SMEs are at fault for not making good use of what they have been given.

AB - Governments often seem to believe that information communication technologies, particularly ecommerce, are the key to the salvation of many small and medium-sized enterprises (SMEs). Hence, they design e-commerce initiatives to assist SMEs. It is uncertain how relevant these initiatives are to the adoption of e-commerce by SMEs. This paper looks critically at this issue, looking closely at a group of SMEs that has received e-commerce grants from government. Data for this study were collected through a large survey of SMEs in Malaysia, supplemented by interviews with SME managers and government policymakers. Results show that SMEs with government grants to adopt ecommerce are no more likely to adopt than other SMEs. Most SMEs with e-commerce grants claim that the grant was insufficient and inflexible. Government, on the other hand, thinks the e-commerce grants generous and that the SMEs are at fault for not making good use of what they have been given.

UR - http://www.scopus.com/inward/record.url?scp=84863964086&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84863964086&partnerID=8YFLogxK

U2 - 10.3152/030234211X13122939587752

DO - 10.3152/030234211X13122939587752

M3 - Article

VL - 38

SP - 807

EP - 816

JO - Science and Public Policy

JF - Science and Public Policy

SN - 0302-3427

IS - 10

ER -