Developing and validating readiness measures of inter-organizational e-commerce on SMEs

Mohamad Shanudin Zakaria, Norjansalika Janom

Research output: Contribution to journalArticle

5 Citations (Scopus)

Abstract

This paper seeks to contribute to the development of inter-organizational or business-to-business (B2B) e-commerce readiness model for Small and Medium Enterprises (SMEs), which focus specifically on the validation process of e-readiness assessment indicators. The model and tool developed in this research are multidimensional constructs composed of theoretical dimensions that capture key elements involving individual, organizational and environmental aspects of B2B e-commerce. Drawing on mixed methods approach of sequential exploratory strategy, this study adopted the face validity and content validity approach to evaluate and validate the effectiveness of the survey instrument. The survey instrument is used to assess the organization ecommerce readiness. In-depth semi-structured interviews were conducted with sixth experts from various organizations who had extensive knowledge on inter-organizational e-commerce theories and practices. The results showed that experts generally agreed on the appropriateness of various e-readiness indicators. Based on the comments and recommendations from experts, the pool of items associated is refined and restructured.

Original languageEnglish
JournalJournal of Internet Banking and Commerce
Volume16
Issue number3
Publication statusPublished - Dec 2011

Fingerprint

Industry
Readiness
Electronic commerce
Small and medium-sized enterprises
E-readiness
B2B e-commerce
Mixed methods
Business-to-business (B2B)
Appropriateness
Content validity
Structured interview

Keywords

  • B2B e-commerce
  • e-readiness
  • Expert reviews
  • Face validity and content validity
  • Small medium enterprise

ASJC Scopus subject areas

  • Finance
  • Computer Science Applications
  • Computer Networks and Communications
  • Management of Technology and Innovation
  • Human-Computer Interaction
  • Marketing

Cite this

Developing and validating readiness measures of inter-organizational e-commerce on SMEs. / Zakaria, Mohamad Shanudin; Janom, Norjansalika.

In: Journal of Internet Banking and Commerce, Vol. 16, No. 3, 12.2011.

Research output: Contribution to journalArticle

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