Defining information system failure in Malaysia

Results from Delphi technique

Norshita Mat Nayan, Halimah Badioze Zaman, Tengku Mohammad Tengku Sembuk

Research output: Chapter in Book/Report/Conference proceedingConference contribution

7 Citations (Scopus)

Abstract

Information system is one of Information Technology divisions. The emergence of information system can be found in many areas. However, based on a report, percentage of failure for information system projects are still disturbing. In order to make an accurate evaluation regarding the status of information system in Malaysia, the definition of information system failure need to be peeled off specifically for Malaysia environments. Therefore, this study is conducted to identify the definition of failure by using Delphi technique. The intention of defining the definition will make it as a hit statistic about the usage of information system particularly in the Malaysia government sectors. Twenty experts have been selected, but only ten were willing to participate throughout the research. Experts were chosen from variety fields in information system background. Research has been conducted by considering experts views from three round. Research questions were developed and distributed to all experts involved. Analysis were performed by using SPSS version 16 and consensus from experts were taken by evaluating the min, median and also the inter quartile. All items were analysed and items with high value were selected as main element in the definition. On the final phase, the definitions were verified by the experts participated.

Original languageEnglish
Title of host publicationProceedings 2010 International Symposium on Information Technology - System Development and Application and Knowledge Society, ITSim'10
Pages1616-1621
Number of pages6
Volume3
DOIs
Publication statusPublished - 2010
Event2010 International Symposium on Information Technology, ITSim'10 - Kuala Lumpur
Duration: 15 Jun 201017 Jun 2010

Other

Other2010 International Symposium on Information Technology, ITSim'10
CityKuala Lumpur
Period15/6/1017/6/10

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Information systems
Information technology
Statistics

Keywords

  • Definition
  • Delphi technique
  • Information system
  • Inter-quartile
  • Malaysia
  • Median
  • Min

ASJC Scopus subject areas

  • Computer Networks and Communications
  • Information Systems

Cite this

Mat Nayan, N., Badioze Zaman, H., & Sembuk, T. M. T. (2010). Defining information system failure in Malaysia: Results from Delphi technique. In Proceedings 2010 International Symposium on Information Technology - System Development and Application and Knowledge Society, ITSim'10 (Vol. 3, pp. 1616-1621). [5561642] https://doi.org/10.1109/ITSIM.2010.5561642

Defining information system failure in Malaysia : Results from Delphi technique. / Mat Nayan, Norshita; Badioze Zaman, Halimah; Sembuk, Tengku Mohammad Tengku.

Proceedings 2010 International Symposium on Information Technology - System Development and Application and Knowledge Society, ITSim'10. Vol. 3 2010. p. 1616-1621 5561642.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Mat Nayan, N, Badioze Zaman, H & Sembuk, TMT 2010, Defining information system failure in Malaysia: Results from Delphi technique. in Proceedings 2010 International Symposium on Information Technology - System Development and Application and Knowledge Society, ITSim'10. vol. 3, 5561642, pp. 1616-1621, 2010 International Symposium on Information Technology, ITSim'10, Kuala Lumpur, 15/6/10. https://doi.org/10.1109/ITSIM.2010.5561642
Mat Nayan N, Badioze Zaman H, Sembuk TMT. Defining information system failure in Malaysia: Results from Delphi technique. In Proceedings 2010 International Symposium on Information Technology - System Development and Application and Knowledge Society, ITSim'10. Vol. 3. 2010. p. 1616-1621. 5561642 https://doi.org/10.1109/ITSIM.2010.5561642
Mat Nayan, Norshita ; Badioze Zaman, Halimah ; Sembuk, Tengku Mohammad Tengku. / Defining information system failure in Malaysia : Results from Delphi technique. Proceedings 2010 International Symposium on Information Technology - System Development and Application and Knowledge Society, ITSim'10. Vol. 3 2010. pp. 1616-1621
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