Conceptual model of enterprise resource planning and business intelligence systems usage

Muhmmad Islam Mahmoud Nofal, Zawiyah Mohammad Yusof

Research output: Contribution to journalArticle

10 Citations (Scopus)

Abstract

Businesses have invested considerable resources in the usage of enterprise resource planning (ERP) and business intelligence (BI) systems. These systems were heavily studied in developed countries while there are a few and narrowly focused studies in developing ones. However, studies on the integration of ERP and BI have not been given enough attention (hereafter ERPBI). There are many challenges facing the ERPBI usage in term of the steadily increasing speed with which new technologies are evolving. In addition, there are a number of factors that affecting this usage. Based on the finding of the literature, a model from a critical success factors (CSFs) perspective that examine the relationship between ERPBI usage and organisational performance is proposed. The conceptual model provides a foundation for more research in the future. The expected results of the study will improve the business outcome and help design strategies based on an investigation between ERPBI usage and organisational performance.

Original languageEnglish
Pages (from-to)178-194
Number of pages17
JournalInternational Journal of Business Information Systems
Volume21
Issue number2
DOIs
Publication statusPublished - 2016

Fingerprint

Competitive intelligence
Enterprise resource planning
Industry
Conceptual model
Organizational performance
Business intelligence
Critical success factors
Factors
Developed countries
Resources
Business outcomes

Keywords

  • Business intelligence; BI
  • enterprise resource planning
  • ERP
  • ERPBI
  • Organisational performance.

ASJC Scopus subject areas

  • Management Information Systems
  • Management of Technology and Innovation
  • Information Systems and Management

Cite this

Conceptual model of enterprise resource planning and business intelligence systems usage. / Nofal, Muhmmad Islam Mahmoud; Mohammad Yusof, Zawiyah.

In: International Journal of Business Information Systems, Vol. 21, No. 2, 2016, p. 178-194.

Research output: Contribution to journalArticle

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