Business intelligence and big data analytics for organizational performance management in public sector

The conceptual framework

Jamaiah Yahaya, Aziz Deraman, Nor Hani Zulkifli Abai, Zulkefli Mansor, Yusmadi Yah Jusoh

Research output: Contribution to journalArticle

Abstract

The implementation of business intelligence (BI) and big data analytic (BDA) in managing organizational performance especially in public sector is important and critical. Weakness in managing the implementation strategy and the performance can result a massive impact to people and nation. Therefore, integration of BI and BDA are necessity to assist decision makers to increase efficiency in public services. However, preliminary study had identified limited implementation of BI and business analytics with organisation performance management (OPM) that led to inefficient performance in management practice. At the same time, large amount of data from various resources have headed to the emergent of big data analytics. Therefore, this research is proposed with the aim to develop an integrated framework of business intelligence and big data analytics (BI-BDA) for OPM. To achieve this goal, elements and sub elements of integrated BI-BDA and OPM implementation will be identified which focuses on big data analytics. Main outcome from this research is the new integrated framework of BI and BDA (BI-BDA) for OPM in public sector. The proposed framework is valuable for the practitioners as well as the stakeholders to ensure the OPM system to be more effective and dynamic.

Original languageEnglish
Pages (from-to)1919-1923
Number of pages5
JournalAdvanced Science Letters
Volume22
Issue number8
DOIs
Publication statusPublished - 1 Aug 2016

Fingerprint

Performance Management
Business Intelligence
Competitive intelligence
Public Sector
Intelligence
conceptual framework
public sector
Organizations
management
performance
Practice Management
Public Services
Framework
Big data
public service
decision maker
management practice
Outcome Assessment (Health Care)
stakeholder
efficiency

Keywords

  • Big data analytics
  • Business intelligence
  • Organizational performance management
  • Public sector

ASJC Scopus subject areas

  • Engineering(all)
  • Environmental Science(all)
  • Computer Science(all)
  • Energy(all)
  • Mathematics(all)
  • Health(social science)
  • Education

Cite this

Business intelligence and big data analytics for organizational performance management in public sector : The conceptual framework. / Yahaya, Jamaiah; Deraman, Aziz; Abai, Nor Hani Zulkifli; Mansor, Zulkefli; Jusoh, Yusmadi Yah.

In: Advanced Science Letters, Vol. 22, No. 8, 01.08.2016, p. 1919-1923.

Research output: Contribution to journalArticle

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