Building SMEs competitive advantage in export markets

The role of human capital and relationship quality

Research output: Contribution to journalArticle

4 Citations (Scopus)

Abstract

Small businesses look for cooperative relationships with foreign partners to build competitive advantage in export markets. In addition, the ability of small businesses to compete is also strongly related to human capital specifically the managerial competences. This study aims to investigate the effect of managerial competences on the relationship quality, which in turn affects the competitive advantage of small business in export markets. Data were collected among small and medium manufacturers. A total of 228 small and medium businesses participated in this study. This study employs structural equation modelling approach for data analysis. The findings indicate that human capital is a function of relationship quality and competitive advantage. In addition, relationship quality is significantly related to competitive advantage. Finally, relationship quality partially mediates the relationship between human capital and competitive advantage. At the end of this paper, the conclusion and discussion are presented, and limitation and future study are discussed.

Original languageEnglish
Pages (from-to)3-13
Number of pages11
JournalJurnal Pengurusan
Volume40
Publication statusPublished - 2014

Fingerprint

Competitive advantage
Small and medium-sized enterprises
Export markets
Human capital
Relationship quality
Small business
Structural equation modeling

Keywords

  • Foreign partner
  • Human capital
  • Managerial competency
  • Relationship quality
  • Smes

ASJC Scopus subject areas

  • Business, Management and Accounting (miscellaneous)
  • Accounting
  • Business and International Management

Cite this

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abstract = "Small businesses look for cooperative relationships with foreign partners to build competitive advantage in export markets. In addition, the ability of small businesses to compete is also strongly related to human capital specifically the managerial competences. This study aims to investigate the effect of managerial competences on the relationship quality, which in turn affects the competitive advantage of small business in export markets. Data were collected among small and medium manufacturers. A total of 228 small and medium businesses participated in this study. This study employs structural equation modelling approach for data analysis. The findings indicate that human capital is a function of relationship quality and competitive advantage. In addition, relationship quality is significantly related to competitive advantage. Finally, relationship quality partially mediates the relationship between human capital and competitive advantage. At the end of this paper, the conclusion and discussion are presented, and limitation and future study are discussed.",
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