B2B e-commerce progression using stage model in Malaysian SME

Norjansalika Janom, Mohamad Shanudin Zakaria

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The implementation of business- to- business electronic commerce (B2B e-commerce) is being categorized as a system with high degree of difficulty since it involves complexity of the multiple relationships and interactions between trading partners. Thus, for Small Medium Enterprise (SME) to partake in the B2B e-commerce activities, they need to have attained some reasonable level of e-readiness measures. Measuring the e-readiness and identifying the elements that influenced the B2B e-commerce implementation are initial steps towards a better understanding of the technology successfulness and reduce the risk of its failure after introduction. Drawing from this, we present the e- readiness stage model which contains multi-dimensional perspectives of B2B e-commerce readiness influence factors. A well considered selection of individual, organizational and environmental indicators provides a more comprehensive understanding on the important elements of B2B e-commerce implementation success. Through survey on ereadiness assessment of 123 SME, the current state and position of an organization with respect to B2B e- commerce readiness has been analyzed and identified. The results explained the e- readiness progression characteristics at each stage, which can be used to provide practical guidance for SME to improve the adoption level as well as provide road map towards a better B2B e-commerce direction for business organizations.

Original languageEnglish
Title of host publicationICSIT 2011 - 2nd International Conference on Society and Information Technologies, Proceedings
PublisherInternational Institute of Informatics and Systemics, IIIS
Pages63-68
Number of pages6
ISBN (Electronic)9781936338252
Publication statusPublished - 2011
Event2nd International Conference on Society and Information Technologies, ICSIT 2011 - Orlando, United States
Duration: 27 Mar 201130 Mar 2011

Other

Other2nd International Conference on Society and Information Technologies, ICSIT 2011
CountryUnited States
CityOrlando
Period27/3/1130/3/11

Fingerprint

Industry
Electronic commerce

Keywords

  • And stage model
  • B2B e- commerce
  • E- readiness
  • SME

ASJC Scopus subject areas

  • Artificial Intelligence
  • Information Systems
  • Computer Networks and Communications

Cite this

Janom, N., & Zakaria, M. S. (2011). B2B e-commerce progression using stage model in Malaysian SME. In ICSIT 2011 - 2nd International Conference on Society and Information Technologies, Proceedings (pp. 63-68). International Institute of Informatics and Systemics, IIIS.

B2B e-commerce progression using stage model in Malaysian SME. / Janom, Norjansalika; Zakaria, Mohamad Shanudin.

ICSIT 2011 - 2nd International Conference on Society and Information Technologies, Proceedings. International Institute of Informatics and Systemics, IIIS, 2011. p. 63-68.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Janom, N & Zakaria, MS 2011, B2B e-commerce progression using stage model in Malaysian SME. in ICSIT 2011 - 2nd International Conference on Society and Information Technologies, Proceedings. International Institute of Informatics and Systemics, IIIS, pp. 63-68, 2nd International Conference on Society and Information Technologies, ICSIT 2011, Orlando, United States, 27/3/11.
Janom N, Zakaria MS. B2B e-commerce progression using stage model in Malaysian SME. In ICSIT 2011 - 2nd International Conference on Society and Information Technologies, Proceedings. International Institute of Informatics and Systemics, IIIS. 2011. p. 63-68
Janom, Norjansalika ; Zakaria, Mohamad Shanudin. / B2B e-commerce progression using stage model in Malaysian SME. ICSIT 2011 - 2nd International Conference on Society and Information Technologies, Proceedings. International Institute of Informatics and Systemics, IIIS, 2011. pp. 63-68
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