Assessing dysphagia via telerehabilitation

Patient perceptions and satisfaction

Shobha Sharma, Elizabeth C. Ward, Clare Burns, Deborah Theodoros, Trevor Russell

Research output: Contribution to journalArticle

18 Citations (Scopus)

Abstract

To gain insight into factors which may influence future acceptance of dysphagia management via telerehabilitation, patients' perceptions were examined before and after a telerehabilitation assessment session. Forty adult patients with dysphagia (M =66 years, SD =16.25) completed pre- and post-session questionnaires which consisted of 14 matched questions worded to suit pre- and post-conditions. Questions explored comfort with the use of telerehabilitation, satisfaction with audio and video quality, benefits of telerehabilitation assessments and patients' preferred assessment modality. Questions were rated on a 5-point scale (1 = strongly disagree, 3 = unsure, 5 = strongly agree). Patients' comfort with assessment via telerehabilitation was high in over 80% of the group both pre- and post-assessment. Pre-assessment, patients were unsure what to expect with the auditory and visual aspects of the videoconference, however there were significant positive changes reported post-experience. In relation to perceived benefits of telerehabilitation services in general, most patients believed in the value of telerehabilitation and post-assessment this increased to 90-100% agreement. Although 92% felt they would be comfortable receiving services via telerehabilitation, 45% of patients indicated ultimate preference for a traditional face-to-face assessment. The data highlight that patients are interested in and willing to receive services via telerehabilitation; however, any concerns should be addressed pre-assessment.

Original languageEnglish
Pages (from-to)176-183
Number of pages8
JournalInternational Journal of Speech-Language Pathology
Volume15
Issue number2
DOIs
Publication statusPublished - Apr 2013

Fingerprint

Deglutition Disorders
Patient Satisfaction
Videoconferencing
Telerehabilitation
Dysphagia

Keywords

  • Dysphagia
  • Patient perception
  • Satisfaction
  • Swallowing examination
  • Telerehabilitation

ASJC Scopus subject areas

  • Otorhinolaryngology
  • LPN and LVN
  • Speech and Hearing
  • Research and Theory
  • Language and Linguistics

Cite this

Assessing dysphagia via telerehabilitation : Patient perceptions and satisfaction. / Sharma, Shobha; Ward, Elizabeth C.; Burns, Clare; Theodoros, Deborah; Russell, Trevor.

In: International Journal of Speech-Language Pathology, Vol. 15, No. 2, 04.2013, p. 176-183.

Research output: Contribution to journalArticle

Sharma, Shobha ; Ward, Elizabeth C. ; Burns, Clare ; Theodoros, Deborah ; Russell, Trevor. / Assessing dysphagia via telerehabilitation : Patient perceptions and satisfaction. In: International Journal of Speech-Language Pathology. 2013 ; Vol. 15, No. 2. pp. 176-183.
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