An ontology driven, multi-agent based framework for automated resource allocation in mobile workforce management systems

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Citations (Scopus)

Abstract

Rapid advancement in Mobile Information and Communication Technology (ICT) caused an enormous increment in mobile workforce population of the world. Consequently, this rapid increment created a high-demand for reliable and automated mobile workforce management (MWM) amongst them, Resource Allocation (RAL), which is the focus of this paper, is of high importance. The better performance and reliability that an RAL system exhibits, the more reliable its corresponding MWM will be. A reliable resource allocation process in a mobile environment however, should be able to adequately challenge human resource risks (unpredictable unavailability) as well as environmental risks, such as frequent disconnection, caused by mobility of the resources. In this paper an ontology driven multi-agent based framework for such RAL systems is proposed. The main emphasis of this framework is to describe a dynamic coordination model for Mobile Workforce Brokerage System, a multi-agent system which is utilized to automate the resource allocation process in presence of the abovementioned risks and challenges.

Original languageEnglish
Title of host publicationProceedings 2010 International Symposium on Information Technology - System Development and Application and Knowledge Society, ITSim'10
Pages1416-1421
Number of pages6
Volume3
DOIs
Publication statusPublished - 2010
Event2010 International Symposium on Information Technology, ITSim'10 - Kuala Lumpur
Duration: 15 Jun 201017 Jun 2010

Other

Other2010 International Symposium on Information Technology, ITSim'10
CityKuala Lumpur
Period15/6/1017/6/10

Fingerprint

Resource allocation
Ontology
Multi agent systems
Personnel
Communication

Keywords

  • Dynamic coordination
  • Mobile workforce
  • Mobile workforce brokering
  • Mobile workforce management
  • Multi-agent systems
  • Ontology
  • Resource allocation
  • Service outsourcing

ASJC Scopus subject areas

  • Computer Networks and Communications
  • Information Systems

Cite this

Mousavi, A., Nordin, M. J., & Ali Othman, Z. (2010). An ontology driven, multi-agent based framework for automated resource allocation in mobile workforce management systems. In Proceedings 2010 International Symposium on Information Technology - System Development and Application and Knowledge Society, ITSim'10 (Vol. 3, pp. 1416-1421). [5561520] https://doi.org/10.1109/ITSIM.2010.5561520

An ontology driven, multi-agent based framework for automated resource allocation in mobile workforce management systems. / Mousavi, Arash; Nordin, Md. Jan; Ali Othman, Zulaiha.

Proceedings 2010 International Symposium on Information Technology - System Development and Application and Knowledge Society, ITSim'10. Vol. 3 2010. p. 1416-1421 5561520.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Mousavi, A, Nordin, MJ & Ali Othman, Z 2010, An ontology driven, multi-agent based framework for automated resource allocation in mobile workforce management systems. in Proceedings 2010 International Symposium on Information Technology - System Development and Application and Knowledge Society, ITSim'10. vol. 3, 5561520, pp. 1416-1421, 2010 International Symposium on Information Technology, ITSim'10, Kuala Lumpur, 15/6/10. https://doi.org/10.1109/ITSIM.2010.5561520
Mousavi A, Nordin MJ, Ali Othman Z. An ontology driven, multi-agent based framework for automated resource allocation in mobile workforce management systems. In Proceedings 2010 International Symposium on Information Technology - System Development and Application and Knowledge Society, ITSim'10. Vol. 3. 2010. p. 1416-1421. 5561520 https://doi.org/10.1109/ITSIM.2010.5561520
Mousavi, Arash ; Nordin, Md. Jan ; Ali Othman, Zulaiha. / An ontology driven, multi-agent based framework for automated resource allocation in mobile workforce management systems. Proceedings 2010 International Symposium on Information Technology - System Development and Application and Knowledge Society, ITSim'10. Vol. 3 2010. pp. 1416-1421
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