Adoption of internet in Malaysian SMEs

Research output: Contribution to journalArticle

69 Citations (Scopus)

Abstract

Purpose: This paper aims to investigate empirically the decision of small to medium-sized enterprises (SMEs) to adopt the internet in their businesses. Design/methodology/approach: Using a survey of 465 sampled SMEs from Klan valley area in Malaysia, this study tests seven hypotheses about the factors that influence internet adoption. Findings: The findings show that manager's characteristics, perceived benefits, organisational culture, technological competency and cost of adoption have significant relationships with internet adoption. The results of the study of highly educated managers of SMEs also revealed a non-significant relationship between language, growth of web and internet adoption. Originality/value: The study provides more understanding of managers' perceptions about internet adoption in their businesses. Those interested in promoting the web may find these results helpful in guiding their efforts.

Original languageEnglish
Pages (from-to)240-255
Number of pages16
JournalJournal of Small Business and Enterprise Development
Volume16
Issue number2
DOIs
Publication statusPublished - 15 May 2009

Fingerprint

Internet adoption
World Wide Web
Small to medium-sized enterprises
Managers
Perceived benefits
Organizational culture
Influence factors
Design methodology
Competency
Language
Costs
Hypothesis test
Malaysia

Keywords

  • Internet
  • Malaysia
  • Small to medium-sized enterprises

ASJC Scopus subject areas

  • Business, Management and Accounting (miscellaneous)
  • Strategy and Management

Cite this

Adoption of internet in Malaysian SMEs. / Syed Shah Alam, Syed Shah Alam.

In: Journal of Small Business and Enterprise Development, Vol. 16, No. 2, 15.05.2009, p. 240-255.

Research output: Contribution to journalArticle

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