Achieving manufacturing flexibility: The role of people, Technology, innovation and continuous improvement

Research output: Contribution to journalArticle

5 Citations (Scopus)

Abstract

This study examines the contribution of a pair of opposite factors: technology versus people, and innovation vs. continuous improvement to obtain manufacturing flexibility. These factors are opposing as they play different roles in TQM and BPR. An exploratory multiple case study was conducted that involves three Malaysian manufacturing companies from electronic and electric sector. The results show that flexibility could not be achieved through technology solely, but by combining technology with people, the required outcome is attainable. By applying innovation and continuous improvement simultaneously, it will yield better flexibility than if only one of them was used. The contribution of these factors in the selected manufacturing setting could guide practitioners to obtain flexibility and verify the research model that could be tested further in a survey.

Original languageEnglish
Pages (from-to)161-181
Number of pages21
JournalInternational Journal of Innovation and Technology Management
Volume7
Issue number2
DOIs
Publication statusPublished - 2010

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Innovation
Total quality management
Factors
Continuous improvement
Manufacturing flexibility
Technology innovation
Industry
Multiple case study
Manufacturing companies
Manufacturing

Keywords

  • innovation
  • Manufacturing flexibility
  • technology

ASJC Scopus subject areas

  • Management of Technology and Innovation

Cite this

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