A study on the level of knowledge and understanding among muslims towards the concepts, Arabic and shariah terms in islamic insurance (Takaful)

Mohamad Abdul Hamid, Mohd Sukki Othman

    Research output: Contribution to journalArticle

    12 Citations (Scopus)

    Abstract

    The word takaful is derived from an Arabic word of kafala which means to guarantee, looking after or trust. The noun takaful is derived from adverbs takafala which literally translates to "looking after one another". The market share of takaful in insurance industry was only 5.9 percent. It is extremely low compared to 31 percent for the conventional insurance market. Why is it low compared with conventional insurance despite the existence of takaful in Malaysia for more than 20 years since 1984? This study tries to investigate this issue by conducting a preliminary study on the level of knowledge and understanding of people among Muslims in Malaysia towards the concepts, Arabic and shariah terms in takaful. A sample of 500 banking customers among Muslims in Kuala Lumpur was surveyed. Out of 500 questionnaires distributed, 232 (46.4%) were returned. Surprisingly, majority of the respondents (67.24%) do not know and understand about tabarru' which is the main and core feature of takaful that is totally different from conventional insurance. Most of the respondents do not know and understand about the concept that is newly practiced in takaful i.e. al-ujrah (commission) and al-wakalah (agent). Unfortunately, majority of the respondents (68%) do not know and understand about the elements of gharar and maysir which make the conventional insurance is against the principles of shariah. Interestingly, majority of the respondents (74.14%) have agreed with the use of Arabic terms in takaful. It is found that the most reasons quoted by the respondents are to differentiate the takaful from conventional insurance and to show that takaful promotes the Islamic finance products. Some of the findings in this paper may be useful for the takaful companies in their effort to enhance their marketing and promotion activities.

    Original languageEnglish
    Pages (from-to)468-478
    Number of pages11
    JournalEuropean Journal of Social Sciences
    Volume10
    Issue number3
    Publication statusPublished - Oct 2009

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    level of knowledge
    insurance
    Muslim
    Malaysia
    market share
    banking
    guarantee
    finance
    marketing
    customer
    promotion
    industry
    questionnaire
    market

    ASJC Scopus subject areas

    • Social Sciences(all)

    Cite this

    A study on the level of knowledge and understanding among muslims towards the concepts, Arabic and shariah terms in islamic insurance (Takaful). / Hamid, Mohamad Abdul; Othman, Mohd Sukki.

    In: European Journal of Social Sciences, Vol. 10, No. 3, 10.2009, p. 468-478.

    Research output: Contribution to journalArticle

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