A review on user interface design principles to increase software usability for users with less computer literacy

Research output: Contribution to journalArticle

26 Citations (Scopus)

Abstract

This article presents a review on how software usability could be increased for users with less computer literacy. The literature was reviewed to extract user interface design principles by identifying the similar problems of this group of users. There are different groups of users with less computer literacy. However, based on the literature three groups of them need special attention from software designers. The first group is elderly users, as users with lack of computer background. The second group is children, as novice users and the third group is users with mental or physical disorders. Therefore, this study intends to focus on the mentioned groups, followed by a comparison between previous researches in the field, which reveals that some commonalities exist between the needs of these users. These commonalities were used to extract user interface design principles such as (a) reducing the number of features available at any given time, (b) avoiding using computer terms, (c) putting customization ability for font, color, size and (d) using appropriate graphical objects such as avatar or icon. Taking these principles into account can solve software usability problems and increase satisfaction of users with less computer literacy.

Original languageEnglish
Pages (from-to)1443-1450
Number of pages8
JournalJournal of Computer Science
Volume9
Issue number11
DOIs
Publication statusPublished - 2013

Fingerprint

User interfaces
Color

Keywords

  • Amateur and novice users
  • Children software learnability
  • Elders software learnability
  • Software usability
  • User interface

ASJC Scopus subject areas

  • Software
  • Computer Networks and Communications
  • Artificial Intelligence

Cite this

@article{8fb11ce5e83d4aa69a43c4a4102f3d58,
title = "A review on user interface design principles to increase software usability for users with less computer literacy",
abstract = "This article presents a review on how software usability could be increased for users with less computer literacy. The literature was reviewed to extract user interface design principles by identifying the similar problems of this group of users. There are different groups of users with less computer literacy. However, based on the literature three groups of them need special attention from software designers. The first group is elderly users, as users with lack of computer background. The second group is children, as novice users and the third group is users with mental or physical disorders. Therefore, this study intends to focus on the mentioned groups, followed by a comparison between previous researches in the field, which reveals that some commonalities exist between the needs of these users. These commonalities were used to extract user interface design principles such as (a) reducing the number of features available at any given time, (b) avoiding using computer terms, (c) putting customization ability for font, color, size and (d) using appropriate graphical objects such as avatar or icon. Taking these principles into account can solve software usability problems and increase satisfaction of users with less computer literacy.",
keywords = "Amateur and novice users, Children software learnability, Elders software learnability, Software usability, User interface",
author = "Ali Darejeh and {Valbir Singh}, {Dalbir Singh}",
year = "2013",
doi = "10.3844/jcssp.2013.1443.1450",
language = "English",
volume = "9",
pages = "1443--1450",
journal = "Journal of Computer Science",
issn = "1549-3636",
publisher = "Science Publications",
number = "11",

}

TY - JOUR

T1 - A review on user interface design principles to increase software usability for users with less computer literacy

AU - Darejeh, Ali

AU - Valbir Singh, Dalbir Singh

PY - 2013

Y1 - 2013

N2 - This article presents a review on how software usability could be increased for users with less computer literacy. The literature was reviewed to extract user interface design principles by identifying the similar problems of this group of users. There are different groups of users with less computer literacy. However, based on the literature three groups of them need special attention from software designers. The first group is elderly users, as users with lack of computer background. The second group is children, as novice users and the third group is users with mental or physical disorders. Therefore, this study intends to focus on the mentioned groups, followed by a comparison between previous researches in the field, which reveals that some commonalities exist between the needs of these users. These commonalities were used to extract user interface design principles such as (a) reducing the number of features available at any given time, (b) avoiding using computer terms, (c) putting customization ability for font, color, size and (d) using appropriate graphical objects such as avatar or icon. Taking these principles into account can solve software usability problems and increase satisfaction of users with less computer literacy.

AB - This article presents a review on how software usability could be increased for users with less computer literacy. The literature was reviewed to extract user interface design principles by identifying the similar problems of this group of users. There are different groups of users with less computer literacy. However, based on the literature three groups of them need special attention from software designers. The first group is elderly users, as users with lack of computer background. The second group is children, as novice users and the third group is users with mental or physical disorders. Therefore, this study intends to focus on the mentioned groups, followed by a comparison between previous researches in the field, which reveals that some commonalities exist between the needs of these users. These commonalities were used to extract user interface design principles such as (a) reducing the number of features available at any given time, (b) avoiding using computer terms, (c) putting customization ability for font, color, size and (d) using appropriate graphical objects such as avatar or icon. Taking these principles into account can solve software usability problems and increase satisfaction of users with less computer literacy.

KW - Amateur and novice users

KW - Children software learnability

KW - Elders software learnability

KW - Software usability

KW - User interface

UR - http://www.scopus.com/inward/record.url?scp=84890330644&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84890330644&partnerID=8YFLogxK

U2 - 10.3844/jcssp.2013.1443.1450

DO - 10.3844/jcssp.2013.1443.1450

M3 - Article

AN - SCOPUS:84890330644

VL - 9

SP - 1443

EP - 1450

JO - Journal of Computer Science

JF - Journal of Computer Science

SN - 1549-3636

IS - 11

ER -