A questionnaire approach for user trust adoption in palestinian E-government initiative

Mohannad Moufeed Ayyash, Kamsuriah Ahmad, Dalbir Singh Valbir Singh

Research output: Contribution to journalArticle

1 Citation (Scopus)

Abstract

Problem statement: The present study attempts to identify the construct that impacts the user's trust in e-Government initiative and its adoption in Palestinian public sector organizations. Approach: It utilized a quantitative approach using survey based questionnaire as its primary research methodology. Results: The related constructs are: Information quality, system quality and service quality, perceived ease of use, perceived usefulness, security and privacy. All these constructs are modified to suit the context of the study. Moreover, this study outlines the details of each construct and its relevance toward the research issue. Conclusion/Recommendations: The outcome of the study represents series of approaches applied in a PhD research study which focuses on Palestine as its case study.

Original languageEnglish
Pages (from-to)1202-1208
Number of pages7
JournalAmerican Journal of Applied Sciences
Volume8
Issue number11
DOIs
Publication statusPublished - 2011

Fingerprint

questionnaire
electronic government
Palestine
privacy
public sector
methodology

Keywords

  • Government initiative
  • Information quality
  • Methodology approach
  • Palestinian public
  • Quantitative approach
  • Questionnaire design
  • Research methodology
  • Sampling technique
  • Service quality
  • System quality

ASJC Scopus subject areas

  • General

Cite this

A questionnaire approach for user trust adoption in palestinian E-government initiative. / Ayyash, Mohannad Moufeed; Ahmad, Kamsuriah; Valbir Singh, Dalbir Singh.

In: American Journal of Applied Sciences, Vol. 8, No. 11, 2011, p. 1202-1208.

Research output: Contribution to journalArticle

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