A preliminary review of interface design elements for mobile electronic government systems

Nurulhusna Ghazali, Rozilawati Razali

Research output: Chapter in Book/Report/Conference proceedingConference contribution

6 Citations (Scopus)

Abstract

Electronic Government (e-Government) systems are intended primarily to deliver governmental information and services through the web. The rapid evolution of mobile technology has triggered the need for conventional web-based e-Government systems to move towards another era known as Mobile Government (m-Government) systems. Although the functionality remains the same, the use of mobile devices in m-Government systems has caused the interface design of such systems to be dissimilar from the conventional web-based e-Government systems. Mobile devices in some ways have limited capacity in terms retrieving and displaying information, which makes their interface design to be quite tricky. This study aims to review the existing interface design frameworks in order to identify and collate the essential design elements that should be considered in designing the interface for m-Government systems. The study analysed qualitatively four m-Government interface design frameworks, namely 7Cs Design Elements, A Functional Design Approach for Mobile Government Website, Adaptive Mobile Government Framework and Framework of information Quality of Mobile Interface e-Government. By using content analysis, the study identified eight design elements from such frameworks. The study also highlighted the limitations of the current frameworks that could be explored further by future studies in interface design for m-Government systems.

Original languageEnglish
Title of host publication2014 4th World Congress on Information and Communication Technologies, WICT 2014
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages217-223
Number of pages7
ISBN (Print)9781479981151
DOIs
Publication statusPublished - 1 Apr 2014
Event2014 4th World Congress on Information and Communication Technologies, WICT 2014 - Melaka, Malaysia
Duration: 8 Dec 201411 Dec 2014

Other

Other2014 4th World Congress on Information and Communication Technologies, WICT 2014
CountryMalaysia
CityMelaka
Period8/12/1411/12/14

Fingerprint

Mobile devices
Websites

Keywords

  • m-government
  • mobile government interface design
  • mobile government systems

ASJC Scopus subject areas

  • Computer Networks and Communications
  • Information Systems

Cite this

Ghazali, N., & Razali, R. (2014). A preliminary review of interface design elements for mobile electronic government systems. In 2014 4th World Congress on Information and Communication Technologies, WICT 2014 (pp. 217-223). [7076908] Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/WICT.2014.7076908

A preliminary review of interface design elements for mobile electronic government systems. / Ghazali, Nurulhusna; Razali, Rozilawati.

2014 4th World Congress on Information and Communication Technologies, WICT 2014. Institute of Electrical and Electronics Engineers Inc., 2014. p. 217-223 7076908.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Ghazali, N & Razali, R 2014, A preliminary review of interface design elements for mobile electronic government systems. in 2014 4th World Congress on Information and Communication Technologies, WICT 2014., 7076908, Institute of Electrical and Electronics Engineers Inc., pp. 217-223, 2014 4th World Congress on Information and Communication Technologies, WICT 2014, Melaka, Malaysia, 8/12/14. https://doi.org/10.1109/WICT.2014.7076908
Ghazali N, Razali R. A preliminary review of interface design elements for mobile electronic government systems. In 2014 4th World Congress on Information and Communication Technologies, WICT 2014. Institute of Electrical and Electronics Engineers Inc. 2014. p. 217-223. 7076908 https://doi.org/10.1109/WICT.2014.7076908
Ghazali, Nurulhusna ; Razali, Rozilawati. / A preliminary review of interface design elements for mobile electronic government systems. 2014 4th World Congress on Information and Communication Technologies, WICT 2014. Institute of Electrical and Electronics Engineers Inc., 2014. pp. 217-223
@inproceedings{1fa4236e71954053874b871368baadda,
title = "A preliminary review of interface design elements for mobile electronic government systems",
abstract = "Electronic Government (e-Government) systems are intended primarily to deliver governmental information and services through the web. The rapid evolution of mobile technology has triggered the need for conventional web-based e-Government systems to move towards another era known as Mobile Government (m-Government) systems. Although the functionality remains the same, the use of mobile devices in m-Government systems has caused the interface design of such systems to be dissimilar from the conventional web-based e-Government systems. Mobile devices in some ways have limited capacity in terms retrieving and displaying information, which makes their interface design to be quite tricky. This study aims to review the existing interface design frameworks in order to identify and collate the essential design elements that should be considered in designing the interface for m-Government systems. The study analysed qualitatively four m-Government interface design frameworks, namely 7Cs Design Elements, A Functional Design Approach for Mobile Government Website, Adaptive Mobile Government Framework and Framework of information Quality of Mobile Interface e-Government. By using content analysis, the study identified eight design elements from such frameworks. The study also highlighted the limitations of the current frameworks that could be explored further by future studies in interface design for m-Government systems.",
keywords = "m-government, mobile government interface design, mobile government systems",
author = "Nurulhusna Ghazali and Rozilawati Razali",
year = "2014",
month = "4",
day = "1",
doi = "10.1109/WICT.2014.7076908",
language = "English",
isbn = "9781479981151",
pages = "217--223",
booktitle = "2014 4th World Congress on Information and Communication Technologies, WICT 2014",
publisher = "Institute of Electrical and Electronics Engineers Inc.",

}

TY - GEN

T1 - A preliminary review of interface design elements for mobile electronic government systems

AU - Ghazali, Nurulhusna

AU - Razali, Rozilawati

PY - 2014/4/1

Y1 - 2014/4/1

N2 - Electronic Government (e-Government) systems are intended primarily to deliver governmental information and services through the web. The rapid evolution of mobile technology has triggered the need for conventional web-based e-Government systems to move towards another era known as Mobile Government (m-Government) systems. Although the functionality remains the same, the use of mobile devices in m-Government systems has caused the interface design of such systems to be dissimilar from the conventional web-based e-Government systems. Mobile devices in some ways have limited capacity in terms retrieving and displaying information, which makes their interface design to be quite tricky. This study aims to review the existing interface design frameworks in order to identify and collate the essential design elements that should be considered in designing the interface for m-Government systems. The study analysed qualitatively four m-Government interface design frameworks, namely 7Cs Design Elements, A Functional Design Approach for Mobile Government Website, Adaptive Mobile Government Framework and Framework of information Quality of Mobile Interface e-Government. By using content analysis, the study identified eight design elements from such frameworks. The study also highlighted the limitations of the current frameworks that could be explored further by future studies in interface design for m-Government systems.

AB - Electronic Government (e-Government) systems are intended primarily to deliver governmental information and services through the web. The rapid evolution of mobile technology has triggered the need for conventional web-based e-Government systems to move towards another era known as Mobile Government (m-Government) systems. Although the functionality remains the same, the use of mobile devices in m-Government systems has caused the interface design of such systems to be dissimilar from the conventional web-based e-Government systems. Mobile devices in some ways have limited capacity in terms retrieving and displaying information, which makes their interface design to be quite tricky. This study aims to review the existing interface design frameworks in order to identify and collate the essential design elements that should be considered in designing the interface for m-Government systems. The study analysed qualitatively four m-Government interface design frameworks, namely 7Cs Design Elements, A Functional Design Approach for Mobile Government Website, Adaptive Mobile Government Framework and Framework of information Quality of Mobile Interface e-Government. By using content analysis, the study identified eight design elements from such frameworks. The study also highlighted the limitations of the current frameworks that could be explored further by future studies in interface design for m-Government systems.

KW - m-government

KW - mobile government interface design

KW - mobile government systems

UR - http://www.scopus.com/inward/record.url?scp=84946685412&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84946685412&partnerID=8YFLogxK

U2 - 10.1109/WICT.2014.7076908

DO - 10.1109/WICT.2014.7076908

M3 - Conference contribution

AN - SCOPUS:84946685412

SN - 9781479981151

SP - 217

EP - 223

BT - 2014 4th World Congress on Information and Communication Technologies, WICT 2014

PB - Institute of Electrical and Electronics Engineers Inc.

ER -