A preliminary review of cost factors for software testing outsourcing project

Fatin Filzahti Ismail, Rozilawati Razali, Zulkefli Mansor

Research output: Contribution to journalArticle

Abstract

In the last decade, testing outsourcing is gradually an expanding trend in the software industry. Testing outsourcing has perpetually shifted the businesses’ focus not only nationally, but attentively by the global markets. In particular, the alternative allows for many financial advantages such as the access of highly qualified resources at a lower cost and the shortening of project duration due to the 24/7 around the clock work shift across the globe. However, as testing outsourcing is opted as an economic preference, it also carries several detriments to the practice. Testing outsourcing projects are often identified with the adverse outcome in term of the project cost. The involving organisations need to bear significant cost deviation from the expected cost budgeted previously. The paradox between the costing and the expected benefits lifts the concern for an attempt to gather the cost that are associated in testing outsourcing project. This paper aims to address this concern by identifying the cost factors by reviewing the existing literature related to the testing of outsourcing project-context. The analysis is conducted using the content analysis method. Based on the analysis, there are four cost factors that have been identified namely the Project Characteristics, Environment, People and Organisation. Each factor contains several cost elements pertaining to its classification. By identifying the cost factors according to the testing outsourcing project’s perspective, it is believed to improve the understanding of the subject matter as the information is a critical input for many strategic cost decisions.

Original languageEnglish
Pages (from-to)1096-1104
Number of pages9
JournalJournal of Advanced Research in Dynamical and Control Systems
Volume11
Issue number8 Special Issue
Publication statusPublished - 1 Jan 2019

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Software testing
Outsourcing
Costs
Testing
Clocks
Industry
Economics

Keywords

  • Cost planning
  • Outsourcing project
  • Project management
  • Software testing project

ASJC Scopus subject areas

  • Computer Science(all)
  • Engineering(all)

Cite this

A preliminary review of cost factors for software testing outsourcing project. / Ismail, Fatin Filzahti; Razali, Rozilawati; Mansor, Zulkefli.

In: Journal of Advanced Research in Dynamical and Control Systems, Vol. 11, No. 8 Special Issue, 01.01.2019, p. 1096-1104.

Research output: Contribution to journalArticle

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