• 94 Citations
  • 6 h-Index
20042018
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Fingerprint Fingerprint is based on mining the text of the person's scientific documents to create an index of weighted terms, which defines the key subjects of each individual researcher.

  • 9 Similar Profiles
Malaysia Business & Economics
Loyalty programs Business & Economics
Loyalty Business & Economics
Retail Business & Economics
Marketing Business & Economics
Store loyalty Business & Economics
Web sites Business & Economics
Factors Business & Economics

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Research Output 2004 2018

  • 94 Citations
  • 6 h-Index
  • 18 Article
  • 2 Conference contribution
Factors
Corporate image
Service delivery
Attitudinal loyalty
Malaysia

Examining factors influencing travellers purchase intentions via online travel intermediaries websites: A conceptual model

Abd Murad, S. M. & Abd Aziz, N., 1 Jan 2017, In : International Journal of Economic Research. 14, 14PartII, p. 289-304 16 p.

Research output: Contribution to journalArticle

Intermediaries
Purchase intention
Influencing factors
Web sites
Travellers

The impact of tourism towards residents' satisfaction and support for sustainable tourism development: A study of tourism in Yogyakarta, Indonesia

Muslichah, I. & Abd Aziz, N., 2017, Proceedings of the 29th International Business Information Management Association Conference - Education Excellence and Innovation Management through Vision 2020: From Regional Development Sustainability to Global Economic Growth. International Business Information Management Association, IBIMA, p. 2864-2880 17 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Sustainable development
Economics
Residents
Tourism
Indonesia

Behavioural consequences of customer perception on emotional labour among airline service employees

Abd Aziz, N., Najafi, B., Al-Shuaibi, A. S. I. & Shamsudin, F. M., 2016, In : International Review of Management and Marketing. 6, 7Special Issue, p. 162-168 7 p.

Research output: Contribution to journalArticle

Customer perception
Airlines
Service employees
Emotional labour
Word-of-mouth

Developing brand ambassadors: The role of brand-centred human resource management

Al-Shuaibi, A. S. I., Shamsudin, F. M. & Abd Aziz, N., 2016, In : International Review of Management and Marketing. 6, 7Special Issue, p. 155-161 7 p.

Research output: Contribution to journalArticle

Human resource management
Employees
Internal branding
Stakeholders
Branding strategy